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Shipping Policy

Shipping PolicyImportant Notice: 

The estimated production time is 2-3 weeks, then it is shipped. Shipping is an additional 3-6 days depending on countries and locations.

Please keep in mind that all our dresses are made to order, whether you choose a standard size or custom measurements, our tailors craft each dress for you to reduce waste and keep the price affordable.

Shipping PolicyTAILORING AND Shipping PolicySHIPPING TIME:
Once we receive your order, if everything looks good (no unusual measurements, address info, etc), our service team will approve the order and send it to the tailoring team to get to work. This can take 1-2 business days. Then each dress is made-to-order by our tailors. This can take up to 2-3 weeks. 

When your dresses are ready after strict quality checking, we will ship them out and get you notified with the tracking number via email. Most orders are shipped via DHL, TNT, FedEx and UPS.

Shipping PolicyRUSH PRODUCTION:
In order to get your dress to you sooner, we offer customers the choice of "Rush Production". Keep in mind that rush production is not rush shipping or expedited shipping. Rush production is an extra fee we charge to push your dress to the head of the line. Rush production is a flat $18.99 per dress and is nonrefundable for any reason.

So, Orders with Shipping PolicySTANDARD PRODUCTION:

Shipping Policy Total Delivery Time      =
 Shipping PolicyTailoring Time         + Shipping PolicyShipping Time
         18-22 days          15-18 days         3-4 days

 

While in Shipping Policy RUSH PRODUCTION:

Shipping Policy Total Delivery Time      =
Shipping Policy Tailoring Time        +
Shipping Policy Shipping Time
          13-17 days          10-13 days          3-4 days

 

SHIPPING COSTS:

Shipping fees are calculated during the checkout process.

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